Shipping & Return Policy

Shipping Policy

At Magic Thread, we strive to deliver your motorcycle apparel to you in the most efficient and reliable manner. Our shipping process typically involves order processing, packaging, and handing over to our trusted shipping partners for delivery. Here’s what you need to know about our shipping policy:

Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
Shipping Time: Delivery times may vary based on your location, typically taking between 3-7 business days.
Shipping Costs: Shipping costs are calculated at checkout, based on the shipping destination and the weight of your order.
Order Tracking: Once your order is shipped, we provide tracking information so you can monitor your delivery.

Refund and Return Policy

Your satisfaction with our products is our priority. If, for any reason, you are not entirely satisfied with your purchase, we offer a flexible return and refund policy to ensure a seamless shopping experience:

Eligibility: To be eligible for a return, the item must be unused and in its original packaging.
Partial Refunds: Only partial refunds may be granted under specific circumstances, such as items not in their original condition, damaged or missing parts.
Refund Process: Once we receive and inspect your return, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed and applied to your original payment method.
Late or Missing Refunds: If you haven't received your refund, we recommend checking your bank account, contacting your credit card company, and your bank before reaching out to us.
Sale Items: Only regular-priced items may be refunded; sale items are non-refundable.
Exchanges: We only replace defective or damaged items. If you need an exchange, please contact us.
Gifts: Gifted items can be refunded as a gift credit to the recipient. If the item wasn't marked as a gift, the refund will go to the gift giver
Return Shipping: You are responsible for the shipping costs for returning items, and shipping costs are non-refundable.

For any assistance or questions regarding refunds and returns, please contact us at {email address}. We are here to help!